Lender Grievances Details
Complete grievance redressal information for our partner lenders. Our dedicated teams are committed to resolving your concerns promptly and fairly.
Registered Office
DMI Finance Pvt Ltd., Express Building, Third Floor, 9-10, Bahadur Shah Zafar Marg, New Delhi - 110002, India
Phone
Nodal Grievance Redressal Officer (DMI Finance)
Grievance Redressal Officer
Mr. Ashish Sarin
Senior Vice President - Customer Success
Email Address
Contact Number
Office Address
Express Building, 3rd Floor
9-10, Bahadur Shah Zafar Marg, New Delhi-110002
Quick Links & Resources (DMI Finance)
Visit DMI Finance official website
Visit LinkRead our privacy policy and data protection measures
Visit LinkGet in touch with our customer support team
Visit LinkComplete grievance redressal process and guidelines
Visit LinkDownload loan application undertaking document
Visit LinkBrand Name
Godrej Finance
Legal Name
Godrej Finance Limited
Registered Office
Godrej Finance Limited, 9th Floor, Godrej One, Pirojshanagar, Vikhroli East, Mumbai, 400079, Maharashtra, India
Phone
Nodal Grievance Redressal Officer (Godrej Finance)
Grievance Redressal Officer
Mr. Ankit Gupta
Email Address
Contact Number
Office Address
Godrej Finance Limited, 9th Floor
Godrej One, Pirojshanagar, Vikhroli East, Mumbai, 400079, Maharashtra
Quick Links & Resources (Godrej Finance)
Visit Godrej Finance official website
Visit LinkLink to the full grievance redressal policy
Visit LinkRead our privacy policy and data protection measures
Visit LinkDirect link to the RBI Sachet Portal
Visit LinkGrievance Resolution Process
Contact our grievance officer through email, phone, or written application with detailed information about your concern.
You will receive an acknowledgment of your complaint within 48 hours with a unique reference number for tracking.
Our team will thoroughly investigate your complaint and may contact you for additional information if required.
We aim to resolve your complaint within the stipulated timeframe and will communicate the resolution to you.
Important Notice
This grievance redressal mechanism is specifically designed for FinTech and Digital Lending related complaints. For the best resolution experience, please provide complete details about your concern including loan reference numbers, transaction IDs, and relevant documentation when filing your complaint.